Complaints management for smaller firms – how not to make things worse
Tuesday 12 March at 17:30 – 19:30
Weston Rd, Crewe CW1 6UZ
Clients expect more and more from the services you provide. Now, with the introduction of new price transparency regulations, it’s in your interest to give high priority to effective complaint management. Learn the top tips for handling complaints and better still how to eliminate them before they start.
|Organised by the Small Firms Division and South Cheshire Law Society, this practical workshop features contributions from Jason Chapman, the Legal Ombudsman; and advisor to lawyers on regulatory matters, Paul Bennett of Aaron and Partners LLP.|
Click here to book your place now!
Cost: Free to members of South Cheshire Law Society